We got there at 5 on a weekday and it was empty. We really didn't need a reservation at all, but I imagine later at 7 or so it's busy. The portions are large, the menu items are inventive. It wasn't as cozy as I expected from the outside. It is not dressy as it may appear from the pictures but instead casual and gourmet.
Pros: sides, hot chocolate menu
Cons: industrial
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