I must say their pictures are great and people are nice. However, very slow service, constant staff turn-over, hardly return calls, sloppy (they forgot to write down the dresses that I picked for my engagement pictures after I spend 3-hrs trying and deciding, also wrote down a similar but not the EXACT dress I wanted for wedding day). It was alot better when my cousin used them in 2005 and when I reserved my engagement package in 2005. I will have to wait and see how my engagement album comes out. By the way, it took my cousin over 6-months to get her wedding day album and the staff took another couple of months to find a missing negative. Their make-up artist is awesome though and very patient and attention to details. I highly recommend her.
Pros: Good photo by key photographer
Cons: slow service and photo/album production, lack of staff, constant staff change
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