""Are you here for lunch?"" ""yes, there's 8 of us and we'd like to have lunch if the wait is not long"" ""No problem, go upstairs, there's no wait"". Turns out wait is ""between 15 and 20 minutes"". After 15 minutes, still ""15 to 20 minutes"". We waited a total of 40 minutes, while 2/3 of all tables were empty. As they called us in, menu switched from lunch to dinner - same thing, 30% more expensive. I complained to the manager, he said he can't do anything because the ""computer switched to dinner already"" and that if I don't like it, we can come some other time. I just told him we were waiting for 40 minutes, we had 4 kids, so we stayed on, but never again.
Pros: Location
Cons: Arrogant staff, Long waits, Kid unfriendly
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