I ordered a cake for a birthday party and when I picked up the cake it was wrong. When I asked why it was different from what we ordered the ""kid"" employee at first said the cake was exactly as we ordered it. Then we showed him the drawing we gave them (which was attached to the cake box) and suddenly their story changed to they had to make the cake a different way. When I asked why they did not call and tell me the cake was going to be different and that they could not make it how I asked they did not respond. I picked the cake up the day of the party so it was too late to go anywhere else. I complained to the employee and he did not offer to rectify the situation in any manner or apologize. USE LUCY'S AT YOUR OWN RISK!!!
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