Ordering was easy enough, but a few days before my scheduled pickup date I got a message from the kid that took my order, snottily informing me that they were about to throw my cake out since I hadnt picked it up. I got it rescheduled for the date I had given them, and it was done on time, but the inscription was wrong (but printed correctly on the attached ticket). Left with no time I took it, but they offered no suggestions, no discount, not even an apology. Just a shrug of the shoulders. I should be appalled enough at such treatment at any establishment I'm giving my money to... but heres a company working with events that are very close to people's hearts. Show some respect people! Thankfully it was only my fiances birthday you ruined. I feel for the people that have had their wedding days ruined.
Pros: Cake was edible
Cons: inaccurate, sloppy, rude
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