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Sleepless - Review by citysearch c | Mattress Firm Seattle Downtown

Mattress Firm Seattle Downtown

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Sleepless 5/5/2006

I paid 50-dollars for their ""convenient"" delivery service and was extremely dissapointed. The delivery people forgot the parts for the bed and did not set it up at the scheduled time. They said they wouldn't be able to come back at a time that was convenient for me. Basically, I had to wait two weeks to have something to sleep on. The manager was really unhelpful. It took about an hour of negotiations to get a refund for the crumby delivery service. What a bad experience. Pros: Old mattress removal Cons: Bad customer service more
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