I have been going to Jackson Ruiz for two years now and have been generally satisfied. Over the past few months, however, my appointments were canceled or re-arranged to accommodate the stylist's schedule. On my most recent visit everything seemed fine; after my hair was washed, I returned to the stylist and was treated as if I had done something horribly rude and offensive. It was strange, very uncomfortable, and deeply unsettling. I am not a hypersensitive or neurotic person, nor am I a rude or unprofessional person. I want professional treatment, even if the stylist, in this case the co-owner, is having a bad day. I feel fairly sad about this, as if I were blind to things in the past (like the stylist's serious dislike of me??). I am looking for a new salon and stylist.
Pros: great massages, front desk staff, shampooists
Cons: rudeness, unprofessionalism, expensive
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