to begin, the space was extremely cramped and the servers kept bumping into my unstable, not to mention tremendously uncomfortable chair. 15 minutes later, the waitress had knocked over my water and soaked the entire left side of my body-my pants, my leather pumps, and as i stood there dripping, i realized not only was i NOT offered any kind of attention to actually dry myself off, i was barraged with a strand of excuses (everyone was handing me their menus, this has never happened before, etc). i resisted the urge to say to her that in all my years of fine-dining, i've never encountered anything like this, at a so-called ""upscale"" restaurant. accidents happen, but in the rare chance it does, it's treated with much more professionalism. the manager only made matters worse when he, in the most cold manner, forced an insincere 'i'm sorry, more napkins?'
Pros: none, nothing
Cons: ill-mannered manager, dreadful service
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