Novecento (Fernando) left a message on my cellphone and stated that they will pay back the extra-charged dinner. He was apologetic.
Nonetheless, I do not understand why I would be charged 18% gratuity for a party of only two. We were dressed well, polite, and did not make any retorts or excessive demands during dinner. I was pretty close to calling the owner (my secretary was able to find it), but I will retire at this point. I have been to Novecento in Buenos Aires, and I am sorry to say the the original in New York is quite poor. With so many other restaurants in NYC, I see no reason to go here.
I see that I am not the only unhappy customer. If others have problems, you should feel free to discuss the issue with the owners of the restaurant, Mr. and Mrs. Fernando and Maria Dallorso.
Pros: SOHO/bar atmosphere
Cons: 18% gratuity, slow/curt service, average food
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