I was hesitant on visiting this salon because I don't like change. A salesperson from Norrdstrom recommended it to me. So i went a head and made my appointment. When I arrived I was treated very well. Everyone was so nice and asked if I needed anything. The whole staff was very polite. I love my new hair cut and color. Brad did an awesome job. I've alrady booked my next visit and my husband booked his first appointment.