We had no problem scheduling the service and getting a quick moving quote and estimate. During the process we were assured we would get 10 free boxes and a 5% discount on the whole move. We were also told we would pay only half-an-hour of travel time. After the move was completed, we were charged $500 for boxes (and were told the packing crew had not used the 10 free boxes because they were "too small") and 2 HOURS for travel time ($200 as opposed to the $45 we had verbally agreed on). On top of this, the moving crew broke a window at our own place. The sales people were completely unhelpful in resolving any of the first two matters and we are still trying to solve the third. WE PAYED THREE TIMES THE INITIAL QUOTE.
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