Over the years I've seen the customer service suffer, the prices soar and hardly any pasties to sell. Today was a confirmation. The product looked good although not much for @ 10am, but the shop looked horrible. The interior looked old and in no way ""European"", customer service was terrible, the employees looked SO unhappy and prices were outrageous. It screamed ""We're unprofessional!"" I am very disappointed in Hoffman's. I begged my daughter to buy her wedding cake here and the decoration was right, but the cake itself looked like it had been made from a housewife not a professional, the order taker barely knew what she was doing and the delivery woman looked like she had walked off the street. It breaks my old heart to say that I will never go back and now I owe my daughter a thousand apologies. All I can say is please reconsider...
Pros: location
Cons: customer service, prices, atmosphere
more