Breakfast at Norma's is outstanding. However, there is major room for improvement. We were seated 1/2 an hour late, without a hint of an apology. The waiting area is extremely inadequate, with 40 people standing around in a bare hotel lobby. I am also surprised by the lacking decor: white walls and tan seating. French toast (albeit very fancy) costs $18, with all entree items between $16 and $22. What bothered me most was that the bill arrived without our requesting it, and without anyone asking if our food was ok, or if we desired anything else. I expect this at a diner, however I also pay half the price. To seat patrons late, charge posh prices, and then try to rush them out is bad business. Despite excellent food, I don't know if I will go back--Norma's should take better care of their customers if they want repeat visitors.
Pros: excellent brunch
Cons: long wait, very expensive
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