My experience at the burning pear this past Valentine's Day was horrible. Although the restaurant was nowhere near full --only about 70% of the tables were occupied-- the waitress took over 15 mins. to acknowledge us after we were seated. Over an hour and a half after being seated, we had no food, our water glasses had not been refilled, the waitress had not offered any explanation for the delay. When the food finally arrived, one of the entrees was incorrect. The other entree was cold. When we asked to speak to the manager, the waitress refused. We had to ask another employee to summon him. The manager offered a limp, noncomittal apology. We left the restaurant without so much as tasting the meal, despite his offer to comp it. I have no intention of ever returning.
Incidentally, validated valet parking is not free, it is $4.
Pros: PFChang's is nearby
Cons: awful service, food wait time, condescending servers
more