After 5 hours- no kidding- a total of 2 visits my highlights and cut are making me miserable! Color was actually good. But the cut was not what I wanted- I even had a picture of me that was a year old to go by!! I spent 15 mins talking with the stylist only to get everything I told her not to do. Desk staff was rude. I felt like the least important person there!! They made me wait constantly putting other people first at each step!! Now I am looking like a boy with bad hair!!
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