I called them to ask if they could recommend a repairman for a refrigerator. They asked if I had purchased the refrigerator from them. I was renting the house so I honestly could not say. They said since I could not confirm purchasing the refrigerator from them they could not recommend a repairman. Subsequently, I found out the refrigerator was in fact purchased from them. I think it stinks they would not help someone in need even if the appliance was not purchased from them.
Cons: Bad service
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