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Worst Customer Service in Chicago - Review by citysearch c | Ultimate Bride

Ultimate Bride

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Worst Customer Service in Chicago 2/26/2006

Ultimate Bride should be called Ultimate Nightmare. When I arrived they had written down my name incorrectly and then challenged me about even having an appointment. I was made to feel it was my fault for the mistake they made. I wanted to leave then. It only got worse. After telling them my budget was unlimited, they brought me three or four gowns and then told me that was all they had that fit the description I was looking for. The samples were in HORRIBLE condition. The service, well you can't even call it service. Don't be fooled by the Oak Street address, these people have no idea what it's like to smile and be kind. It's not worth the money, or the time to visit this salon. Pros: None Cons: Service, Service, Service more
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