Beware of this business. When I signed up, there was the typical two person push to get me to enroll. Fine, I did it, no one held me down. The training session I was promised never materialized. They couldn't be bothered to set it up. Someone did call my house, but they asked for some person that didn't live here and didn't have my name down as needing the service. I never got any assistance in learning to use the machines or in setting up a workout that was appropriate for me. Basically, I felt like once they were hooked up on my checking account (they REQUIRE you to allow automatic drafts) I became invisible. So I tried to cancel the membership. They talked me into freezing the membership saying that they would contact me and correct the wrongs they had done within a two month period if I would just allow them to ""make it up to me for the poor service"". Again, I let them get away with it. The deal was that they would cancel the membership after two months at a frozen membership rate if I didn't contact them and tell them that I was satisfied. Guess how that turned out. After the two months (not a single contact from 24 hour fitness during this time), I got billed again at the full rate!! So I called and cancelled AGAIN on the day the payment showed on my account. Well, today I just got billed again. I called. They said it was because I cancelled on the 21st and the billing date is the 20th so it has not been a full thirty days and they are within their rights to bill me again!!! Do not get sucked in by this money monger. There are plenty of good gyms available without letting these people empty your checking account and provide you with nothing they promise. AVOID this place.
Cons: bad service, empty promises
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