i love that hemming is free, but i hate the fact that the owner and some of the employees are complete snobs. there is not much of a greeting (if at all) when they buzz you in and they make snarky little comments to customers. no retailer (meaning any and all, high and low) should be rude and condescending towards customers. i mean, after all you want people to buy from you. being rude and snobby is always completely unacceptable in my book. i am torn between going back or not because i love the jeans+free hemming and fawning over/saving up for some of their chic clothing. i do not like to support such dull snobs, but what they are selling is great (oh yes, and not cheap in quality (or so i think) and price.) if you hold customer service higher than the product, then don't shop here. oh! but think of the free hemming! damn you ab fits!
Pros: the clothes/jeans, free hemming
Cons: service, prices (i know, to be expected)
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