I work at a local spa, and since we are booked solid i needed to get waxed at another spa. i went to wax on because it is in my neighboorhood. i arrived 15 minutes early for my appointment, and sat in the waiting room for 10 minutes before anyone greeted me. (there was no body in the front room). When the woman came out (from waxing another client) she was rude and curtly told me i'd have to wait. There was no hello, no pleasant greeting, no smile. Then when it was time for me to go back with her to the waxing room, she did not even introduce herself. As someone who works in this industry, i was appalled at the lack of professionalism and cutomer serivce. For a 30 dollar treatment (and a very intimate one at that!) I expect the person to be nice to me.
Pros: close location
Cons: rude employee/ lack of friendly customer service
more