The instructors & agents were friendly and welcoming and compared to other schools the course looked more involved. Getting to work in group made it appear more lifelike (you behind bar; ""customer"" in chair) and made it more fun and less stressful. The teacher was very upfront & honest about what to expect; he helped prepare us mentally & emotionally for our tests & for the 'real world'. He was funny & I liked how he drew on his own life experiences as a bartender & incorporated it into the class.
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