After a terrible first (and second) impression, the owner of New Dimension stepped in and resolved the issues I had been having with their level of support and customer service. The owner has been working in the industry for 18+ years and understands what good customer service is. The same cannot be said for the others who work at New Dimension, and I strongly recommend that you avoid them.
Pros: Experienced and professional owner
Cons: Incompetent techs who know nothing about customer service
more