WHEN I FIRST WENT TO NW BODY & FRAME I THOUGHT I WAS WORKING WITH SOME VERY PROFESSIONAL PEOPLE. THEY DID KEEP MY CAR A LOT LONGER THEN THEY SAID {25 DAYS LONGER} BUT FOR THE MOST PART THEY TOOK CARE OF MOST OF THE ISSUES. THEY SAID THE WORK WAS LIFETIME WARRENTY. HOWEVER WHEN I DID GO BACK TO NW BODY BECAUSE THE MOULDING WAS INSTALLED WRONG, THE MAN THAT I HAD BEEN WORKING WITH HAD LEFT. THE NEW GUY {DAN THE IDIOT} IS THE RUDEST, BIGGEST A..HOLE YOU WILL EVER MET. RUDE, DISRESPECTFUL& UNWILLING TO HELP. OH YEA; IF THE PERSON WHO HELPED YOU WITH YOUR INSURANCE CLAIM QUITS YOUR WORK IS NO LONGER GUARANTEED. GO FIGURE. I DIDN'T GO TO NW BODY SHOP TO GET A GOOD DEAL , I WENT BECAUSE I THOUGHT THEY WOULD DO A GOOD JOB. I THOUGHT WITH THE CERTIFICATIONS THAT THEY HAD THEY WOULD DO A PROFESSIONAL JOB. WRONG! ONE MORE THING WHEN I RECIEVED MY RECEIPT IT WAS NOT DETAILED. IT SAID [ PAID IN FULL, THANKS LINDA] TOTAL $4318.53. I ASKED FOR A DETAILED RECEIPT AND THEY SAID THAT AS LONG AS I HAD THE REPAIR ORDER THAT WAS ALL I NEEDED. SO HERE I AM WITH EXSISTING REPAIR PROBLEMS AND DAN THE RUDE, DISREPECTFUL PROFESSIONAL SAYS THEY ARE NOT RESPONSIBLE. PLEASE LEARN FROM MY NIGHTMARE. DO YOUR HOMEWORK BEFORE YOU DROP YOUR VEHICLE OFF.
Cons: RUDE DISHONEST SERVICE, SMELLS LIKE AN ASHTRY WHEN YOU WALK INTO ENTRANCE AND OFFICE
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