Customer Service at its best. The care providers are honest and forthright about expectations. They educate you upfront about the feasibility of hair removal with respect to your skin and hair color and make recommendations as to whether it is realistic to pursue the treatment. You are made to feel comfortable during the procedure with good conversation. I have fair skin and dark hair and have had tremendous results - starting with course hair and now having only a few fine hairs here and there that I can go in and have zapped at a very reasonable maintenance price.
Pros: Convenient location, plenty of parking, newly remodeled facility
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