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Spa Package As A Gift, He Liked, I'm Unsatisfied. - Review by citysearch c | Marbella Spa and Salon

Marbella Spa and Salon

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Spa Package As A Gift, He Liked, I'm Unsatisfied. 11/14/2006

I purchaced Mini Day package in gift card form for my hubby as a surprise. It included an aromatherapy massage, express mani/pedi, mini facial, lunch, shampoo and style. (3 hrs) I upgraded the massage and added a haircut as well. ($195.00) Upon calling to schedule a reservation during the week at 1:00 pm I was informed that the facialist is never in untill 7 and could I make it for 4:00. It was never my intent to schedule this late. Had I known ahead of time I would not have purchaced. I confirmed the procedures with the person on the phone and the appointment was set. I got a call the day of the appointment a little over an hour before the appointment began and was informed that the massuse was sick and could I reschedule for 6:00. This being the day that my husband made arrangements and another time to reschedule later in the week inpossible for him, he accepted. The salon closes at 9:00 which gave them exactly 3 hours to give the package........ Pros: Great Price For Package Cons: Didnt Give One Of The Included Services more
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