I used to go to this spa, but not anymore. The three stars is only because Keri did a decent job of my facial. I had previously gone to Dana for the first time, and the reviews must have gone to her head because she gave me attitude like "oh my god you don't take care of your skin". I left with red patches and had break-outs for the next few days. I got the facial for a vacation, and took the break-outs with me.
I decided to go with Keri the next time, and she was good. Recently I tried to book an apppointment using salon master. Something went wrong online, and when I went for my appointment, there was none. It was a waste of my time, and they did not even give me a discount or anything to return. What they did say is "send us a copy of the email with the confirmation number, and we will give you a discount." Anyway, I returned home and realized that either I had lost the confirmation email, or did not receive one. I have never gone back, and found another spa.
Pros: Decent facial with Keri
Cons: Appointment mix-up, attitude problem, dissatisfied with results from other staff
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