I do not recommend Nirvana unless you are only going there for a manicure or pedicure. For my birthday, my husband got a spa package for us that included a massage and a mani/pedi. "King and Queen" for the day was the name of the package, and they certainly did not deliver on that. There was nothing that resembled "royal" treatment. My massage therapist didn't ask me whether I would like her to use this oil that felt and smelled like Ben Gay / Icy Hot, she just used it without asking my permission. I felt extremely hot, and then extremely cold and uncomfortable. Not relaxed, AT ALL. In addition, she put hot towels on the "Ben Gay" which only intensified the discomfort. Then, she covered the hot towels with the blanket, so that when the hot towels were removed, the blankets were cold and damp. In addition, she left the hot towels on for so long, that they got cold! Also, there was no organization or communication as to what was happening when, who was doing what service, and when to go out, etc.. The therapists were confused, as were we. The confusion I blame on extremely poor management, not the therapists. Fortunately, the manicure and pedicure were good experiences, but, unfortunately, they were marred by the awful massage and the disorganized business. To be fair, my husband had an excellent massage experience and we were given a 10% discount on my massage, but it certainly wasn't "King and Queen" treatment. I do not recommend Nirvana.
Pros: Manicures and Pedicures, good products for sale
Cons: Everything else
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