This is a nice place, and I have been a faithful customer for about 10 years. Aside from good food and service, watch out for a fat little blonde woman who is usually in a pink shirt. She is a manager, and I'm quite dissapointed that OSF would be so reckless to hire someone of this nature. She wears an overly happy facade of hospitalty, but it is easy to see through that facade that she is a prime example of the greedy corporate scumbag. For some terrible reason my family and I have had the inconvenience of meeting with this lady the past two visits to the OSF. Last night was the very last. She greeted my family and I with a most fake and insincere greeting, as expected. But then she had the nerve to bend down and get 2 inches from my 3 year old boy's face and say ""And who are you?"" He was frightened by this and hid behind my wife with a look of concern and confusion on his face. I asked politely, how long will it be before we are seated. We were the only ones in the lobby. She blaitantly ignored my question and greeted another guest who walked into the restaurant. My wife, apalled by this said ""excuse me, my husband just asked you a question, and you ignored him"" \r
She said with a fake smile and hostile eyes ""You just wait here OK?"", and then she hastily began to make her way into the kitchen. On her way back out to the dining room, an employee stopped her and asked a question regarding clocking-in for work. She said ""hold on sweetie"" ignoring his question and then proceeded to stand at the hostess desk gossiping with a hostess, leaving the employee standing there looking like a fool. Apparantly, she doesn't care about her employees either. 15 minutes later we were seated. The food and service were good. But at the end of our meal, I was not surprised to hear the fat pink lady badmouthing my family to another manager. Never coming back
Pros: good service while eating
Cons: the fat lady in the pink shirt
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