I dinned tonight at Lauro and was very disappointed with the food and service. The service was very cold, almost robotic. I felt almost like it was a burden to serve me and I was a solo diner. The beet salad was not prepared fresh. It came straight from the refrigerator, ice cold, and void of flavor. The sole with pumpkin risotto was heavily laced with butter and other fats, completely overwhelming the fish and pumpkin I could not finish it. Overall, the whole experience was cold and un-fulfilling. For the market they are trying to reach, they fall quite short. I (as others here) would recommend a re-focus on fundamentals of welcoming their customers warmly and improve thier food quality for the market they want to target.
Cons: service, food
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