Been a fairly regular customer here since I moved to Charlotte from NYC over 10 years ago. I have always had pleasant service (it can be slow at times but I've never been into dine-n-dash). Food has almost always been well above the Charlotte average, and the few times I did have a problem it was corrected immediately - and wasn't charged for it! On the negative, the parking can be difficult and the valets can be a bit curt. Would I recomend it to a business associate or friend? Yes... but only if I get to go with them! lol :)
Pros: unique atmosphere, food, cocktails
Cons: parking, no elevator
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