After having a very negative experience with a bouncer on a Saturday night at Vox, I quickly called and complained. The manager, event planner and owner all responded professionally to my complaints all separate of one another, within hours. I was very impressed with how they handled their customer service and never questioned my word against their employees. The customer was automatically right, which you don't see ofter anymore. I think VOX is a great, chill place with amazing martinis. You can always try something new and their seasonal list is always delicious. My favorite is Nina's Mango but when we go with a group we each order a different one to sample one anothers...you'll never run out of choices! You can stand or sit at circular tables on the first floor...great vibe, mixed crowd, terrific ownership customer service.
Pros: Martinis, Customer Service
Cons: Sometimes loud music and hard to migrate through crowds
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