I walked into Movie Madness at 11:30 on a Saturday night. They close at twelve. At 11:48, I was ready with my selection and approached the counter. The 'manager' informed me that they closed in 3 minutes and that it would take about ten to open an account for me. My friend and I pointed out that they in fact closed in 12 minutes and that should be plenty of time. He said they had to count out the drawer in three minutes (he already had his coat on and was ready to leave-12 minutes before closing). He then went on to say that he had to help the other customers (there was no one else in the store and there were three other employees just standing around in the area.) He then proceeded to inform me that they do not open new accounts after a certain time. There are no signs that indicate this and, if this is really their practice and had I known (signs people!), I would have opened the account before selecting my movies.
Pros: good movie selection
Cons: Really rude manager
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