I bought a suit for Jos. A. Bank. I took the suit to Hope Alteration. Ms. Hope told me to pick it up in a week and it would cost me $76. On the day she told me to pick up, I drove half an hour to her shop. She told me the suit was not ready yet. I was not very happy because she could have called me and let me know. However, I didn't say anything and left. I went to her place again the next afternoon. The suit did not fit. She insisted that the suit was fine. She did a terrible job on my new suit. I told her I would pay her just to end this. She pulled out a bill which was $108, which is $32 more than what she told me. She said that she forgot to put something on the old invoice. You can imagine how upset I was. She ruined my $500 suit. Plus, now she is asking for more money. I went to her shop yesterday and she did not tell me anything about this. I told her I would pay for the old bill but not the new one. She was not happy at all and grabbed my credit card from my hand. I paid and left. When I was in my car check the suit, the button on the suit fell out. The way Ms. Hope handles her business makes me very upset. It is so bad that it is beyond my imagination. I drove there three times, which took me three hours. I also paid $76 got her to ruin my $500 suit. Now, I have to spend another $100 to get another tailor to clean her mess. DO NOT GO! YOU WILL REGRET!
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