It's always difficult finding a new place to get a hair cut and color when you move. I tried this salon three different times (hoping each time it would improve).
The first time, the stylist cut my hair very short and she styled it in a way I repeatedly asked her not to. The third time, the colorist changed my color....darkened it significantly; afterwards I sat on the couch waiting for my haircut for so long that my hair actually dried.
The front desk staff fail to understand that most people don't want to spend 3-4 hours getting a hair cut and color, and cannot seem to schedule a back to back appointment without explicit instructions.
In my opinion, if a salon is going to consider itself 'upscale,' it should treat their customers in a befitting manner. My suggestion is, don't bother.
Pros: Aveda products
Cons: 3-4 hour appts., Wrong color/cut, Expensive
more