I had never gotten a facial before so was apprehensive, especially since I was having some skin problems that I had never experienced & was nervous it would make things worse. Well, I didn't need to be; Claudia explained everything as she went thru each process, & always made sure I was comfortable. She has been so helpful! She is extremely educated in her field & her goal is to make skin healthy! She succeeded :-)! She is a true gem!
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