I've been getting massages here in the Twin Cities and around the world for 20 years and the WORST experience ever was at the Day Spa. I'd like to know where my "masseuse" was trained. Her hands were clammy and her touch so light that it was irritating, not relaxing. When I asked her to apply more pressure, she said, "That would be the DEEP TISSUE massage" and quoted me an additional price. Unbelievable. Service at the front desk has been inattentive every time I've gone to use a gift certificate I received to buy makeup, and they are pushy salespeople who don't know their product lines. I'll never go back.
Pros: free parking
Cons: poor service, anxiety-inducing, unprofessional
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