I don't know why, but my dog hates it there. She get scared when drop her off (when i drop her off at the groomers she doesnt mind at all). And whenever I pick her up, she is unusually excited to see me.One time, I met a guy who worked there and he remembered my dog and said that she was mean and tried to bite him. My dog is the nicest old dog you'll never meet and she has never bitten anyone in her life. So I have my doubts about this place. If you can, try to find somewhere else. I get the feeling they don't really care about your pets at this place.
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