Obviously I love books and spend a great deal of time in the store. However I was extremely displeased with the quality of customer service and the public facilities. The ladies bathroom was technically a bio-hazzard with overflowing toliets, and no toliet paper or soap. Also as a teacher I am entitled to a small discount on items purchased for use in my classroom. The cashiers always have a bad attitude and interrogate me as to how I will use this purchase to teach. After the third time this happened I left angry and vowed never to go back. Now you can find me at Border's.
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