Kuni has by far the worst customer service I've ever experienced. As soon as the papers have been signed, and the car rolls off the lot, their real colors are shown. The service department is especially atrocious. Thank goodness there are other options in the Portland area, otherwise I would drive to Seattle before ever giving Kuni a single cent.
Pros: New location is nice.
Cons: Service, Availability by phone, Attitude of mgmt.
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