I only had my taxes down by H&R one time but they made a HUGE mistake which would have cost me $350 if the government hadn't caught it and let me know about it and sent me a refund check for $350. When I complained to H&R and said they should refund the entire cost of doing my taxes for such terrible service b/c they almost COST me $350, they said they'd only send me a $50 credit towards NEXT YEAR'S taxes. I never went back and never would - they're terrible.
PROS: None
CONS: Terrible Unreliable Service
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