Last evening we decided on Sam Sneads for dinner. We've been to this location (and Falls of the Neuse) before, and had very pleasant experiences. But last night, we couldn't get any service. We arrived just before 8pm to find no staff at the front desk to seat guests. There was a server chatting with a couple who were leaving. Another server walked by us a couple times on his way out and back in from the terrace. Neither server said a word to us, though we were clearly waiting to be seated. After 5 minutes, we felt it was clear they did not want our business, so we left. As a former server myself, I know the initial greeting of guests when they arrive is of great importance, and last night, the staff just didn't get the job done.
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