We made a reservation for 5:30pm (20 people) and people were still arriving at 5:45 (over half the group was there) when the manager came over and literally yelled at us for not being on time saying it was a busy time for him, when in fact there were several empty tables throughout the restaurant. It was incredibly rude and unprofessional of him. And then the service was just bad throughout the night - temperamental waiters, they said they ran out of Congee which we found hard to believe since that's what they're known for. There were 2 who throughout the night were very nice and tried to make up for the rude behavior of the manager/owner but the impression had already been ruined by that point.
Pros: Seated promptly
Cons: Rude Manager, Rude waiters, Average food
more