We organized a spa day for a birthday, we were told we'd have the place to ourselves-lie number one
We couldn't bring in our own food -they said they served lunch for $10 per person- sandwiches, fruit salad and vegetable chips. For 10 people we got a plate of 8 half sandwiches and a bowl of plain chips.
the service I requested was $90 on the webiste- there it was $150
At the end we were told the package we bought our friend wouldn't count as a package becasue we didn't buy a gift card. This meant lunch and gratuity was no longer included. All of her services had to be paid a la carte which made them more expensive.
So the few of us who stayed to the end had to scramble to come up with the money in front of the guest of honor.
Horrible!
Cons: over priced, rude front staff, misleading
more