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Customer service sucks - Review by citysearch c | Clarity Skin Care Men & Women

Clarity Skin Care Men & Women

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Customer service sucks 12/20/2005

I went to this spa becuase my husband bought me one of thier gift certificates for our weding anniversary and because I was pregnant. I was quite sick and couldnt stand the smell of anything so I didnt use up my visits vey quickly. I explained the situation to the girls there and they told me to come back whenever I had had thebaby and it wouldn't be a problem. I had only used 2 of 4 visits. Now that i am fully recovered and want to use my visits the owner is refusing to honor the certificate. Not impressed. I would have thought that they would have at least honored their commitment under the circumstances. Needless to say I wasnt amused and I dont think I will ever go back. Pity because Tatyana was very good!! She really took some stress away when I was pregnant! Pros: certificates r cheap, nice rooms Cons: watch 4 expiry dates, expensive treatments more
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