This is the first negative online review I have ever written, if that indicates how judicious I am in handing out negative comments.
I called Floorcraft searching for a particular carpet product, and was directed to a salesperson named Gary. My query was met initially with an audible ""Sigh..."", and after I explained what I was looking for, Gary lectured me in a very rude and condescending manner that I wasn't giving him the information he needed.
After speaking briefly with his manager, apparently Gary has a history of this treatment of customers. My advice, ask for somebody else other than Gary, because Floorcraft may very well otherwise be a good place to do business.
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