My mom and I have literally spent thousands of dollars at this store and still deal with snotty customer service. I just don't get that. Their customer service needs some work. Otherwise, for Babyloc machines, a good option. I also bought my Miele vacuum cleaner there and have had okay help/service with that. Just not my favorite group of people running a store with brands that I happen to like. Oh, just wanted to add that they carry thread, notions, and a selection of quiliting fabric and embroidery software.
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