What can I say it's a dealership with a service facility. They charge an arm and a leg for their services and the chances of your car being ready when they promised is 75/25.
I brought my car in for a specific problem 3 times and they couldn't find anything wrong with it. After changing about 3 different things they finally found the real problem (spark plugs) and of course then they changed the right thing.
Sometimes I wonder why I even bother going back to them, but they're the only VW dealership in town.
If you're looking for a VW mechanic, I suggest checking out Redline Auto. They're cheaper and has better service.
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