The employees at Craven Tire & Auto are the nicest people I have encountered at any autobody shop. They are honest and reliable. They are more expensive than other mechanics in the area, but they do advertise in Valupak and if you use one of those coupons the price becomes much more reasonable. They were able to diagnose a problem with my car that the dealer was unable to diagnose. The problem was that I was only there to get an emissions inspection and although they knew what the problem was, the refused to tell me the exact emissions issue unless I also paid a diagnostic fee. I did not think that was equitable since they had already done the work, knew what the problem was, and I was paying for the emissions inspection even though the car was failing the inspection.
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