I went to Serena for a friend's birthday party, and I could not have been more annoyed and irritated when I left. The waitress was so incredibly rude and disgruntled... my friend spilled a drink and she didn't even bring napkins over. And then she mysteriously disappeared when I wanted a drink, and when I went to inquire about it at the bar, and other waitress very rudely told me that she didn't have my credit card and couldn't help me.
Ugh... never had ruder service from more unattractive people in my life!!
Pros: atmosphere, wine is cheap
Cons: music sucks, too loud, rude waitresses
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