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Horrible Treatment of Loyal Customers - Review by citysearch c | Fox Sports Grill

Fox Sports Grill

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Horrible Treatment of Loyal Customers 11/30/2005

We went here for every UT Football game. Each time the service and food got worse. Then came the Texas/Texas Tech game. Some of us got there an hour early to reserve a table for our party of 10 only to find out they no longer seat incomplete parties. There were many empty tables. I told the hostess we had spent over $1200.00 at FSG, but she said no exceptions. Other people simply broke the rule and took a table. When I explained this to the manager he couldn't care less. I told him we would never go back. None of us have. The word has gotten out about this place. Each time, it was less crowded. Sad because the ambience and TV's are nice. But terrible service, declining food quality, and absolutely horrible treatment of loyal customers ruined it. All 10 of us have banned FSG. Pros: Nice Televisions, Nice furniture Cons: Horrible Service, Mediocre Food, Overpriced more
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